FAQs

Founded in 1853, Aetna is an oral health company dedicated to providing innovative and valuable products and services to individuals, employers, and dentists. The company’s vision is to give millions of Americans access to quality healthcare.

Aetna-Medicare

Aetna Medicare has been in the Medicare market since 1966 and began offering Medicare Advantage plans in 2010. Since then, Aetna has become one of the country’s largest providers of Medicare Advantage plans. Is an Etna plan right for you? Discover more, so you can make a confident decision about Medicare 2020 open enrollment.

Aetna offers a wide range of quality Medicare Advantage plans. Overall, their goals have an average Medicare star rating of 4.1 out of 5. Insurers primarily offer HMO plans (including special needs) and some PPO’s.

Frequently Asked Questions 

What is the easiest way for me to get a summary of my services?

If your occupation or spouse/partner insures you, you will receive a summary of your benefits from your employer’s pension fund.

Depending on your plan, you may also find summary benefit information on your secure member site. You can contact Member Services if you would like more information on any of these options or if none of them apply to you. Upon request, a representative can provide you with a summary of all the benefits.

What to do if you lose your ID card?

If you require a duplicate or additional ID, you can view and print it on your secure member site. The digital or printed card is identical to the plastic ID card. If you have any site-related problems, please contact them, and they can help.

Can I start seeing Aetna members after I complete the notarization?

Accreditation and conclusion of the contract are separate processes. Both must be complete before they can be considered on the network. You will receive written notification when your accreditation is comprehensive. Your network administrative contact will help you complete the recruitment process.